Sporty App Privacy Policy Bangladesh 2026

1 What Information We Collect

Sporty app collects specific information to provide Bangladeshi users with the best betting experience and to keep the platform secure. We never collect unnecessary data — every piece of information we gather has a clear and defined purpose.

1.1 Information Collected at Registration

When you create an account on sporty app, you will be required to provide the following information:

• Full Name: As per your National ID or passport
• Mobile Number: Your personal active number
• Date of Birth: For age verification (to confirm 18+)
• Address: Current Residential Address
• Email (Optional): To send important notifications

1.2 Information Collected During KYC Verification

KYC verification may be required on sporty app before processing withdrawals or transactions above a certain amount. The following documents may be needed:

• National ID Card (NID) – both sides
• First page of passport
• Driving License
• Recent utility bill (within the last 3 months)
• Bank Statement (if required)

1.3 Automatically Collected Information

Certain information is collected automatically while you use sporty app. This data is used to maintain platform security and drive improvements:

Data Type	Description	Purpose
IP Address	Your device's internet address (IP)	Security & Fraud Prevention
Device Information	Device type, OS, and browser	Ensuring Compatibility
Login Time	Login and logout times	Account Security
Betting History	Bets Placed & Results	Dispute Resolution & Auditing
Transaction Records	Deposit & Withdrawal Information	Financial Security & Compliance
Cookie Data	Session & Preference Data	Improving User Experience

2 How Your Information Is Used

Sporty app uses your information only for specific, legitimate purposes. We will never use your data unnecessarily or in any way that could cause you harm.

• Account Management: To manage your registration, login, and profile.
• Identity Verification: To verify that you are an adult and a legitimate user.
• Transaction Processing: To manage deposits, withdrawals, and bonuses.
• Customer Service: To handle your questions, complaints, and support requests.
• Security: To prevent fraud, money laundering, and other criminal activity.
• Legal Obligations: To meet regulatory requirements.
• Platform Improvement: To improve the quality and overall experience of sporty app's services.
• Promotional Communications: To inform you about offers and bonuses, only with your consent.

3 Data Sharing & Third Parties

Sporty app shares information with third parties only in very limited circumstances and strictly on a need-to-know basis. Full details are outlined below:

3.1 When Your Information Is Shared

• Payment Processor: Necessary information is shared to process transactions via Mobile Pay, Nagad, and Rocket.
• Regulatory Authorities: With regulators or law enforcement agencies, as required by legal obligation.
• Court Orders: In compliance with a valid court order or government directive.
• Fraud Prevention: To assist in the investigation of financial fraud and irregularities.

3.2 Information We Never Share

• For sale to advertisers or marketing companies.
• With other betting platforms or competing companies.
• With any third party for commercial purposes without your consent.

4 Cookie Policy

Sporty app uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve platform functionality and enhance your experience.

4.1 Types of Cookies Used by sporty app

• Essential Cookies: Essential for login sessions and platform security. Without these, the platform will not function properly.
• Functional Cookies: Used to remember your preferences (such as language and layout).
• Analytics Cookies: Used to understand how many users are viewing a given page — completely anonymous.
• Security Cookies: To detect fraud and unauthorized access attempts.

4.2 How to Manage Your Cookie Preferences

You can block or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause certain sporty app features to not function properly.

5 Security Measures

Sporty app follows the highest industry security standards to protect your data. Our security infrastructure is continuously updated and tested.

• 256-Bit SSL Encryption: All data transfers are encrypted.
• Firewall Protection: Advanced firewall protection against unauthorized access.
• Two-Factor Verification: OTP verification option at login.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel have access to your information.
• Data Backup: Secure and encrypted backup system.

6 Your Privacy Rights

As a sporty app user, you have the following rights, and we fully respect every one of them:

To exercise any of the rights listed above support@sportyapp.bet. sporty app typically responds to such requests within 30 days.

7 Child Protection Policy

Sporty app strictly does not provide services to anyone under the age of 18. The protection of minors is an important part of our Privacy Policy.

• Date of birth is verified at registration, and no one under the age of 18 is permitted to create an account.
• If an underage account is identified, it is suspended immediately.
• Sporty app never knowingly collects or stores personal information from anyone under the age of 18.
• If you suspect that a minor is using sporty app, please report it to us at support@sportyapp.bet.

8 Changes to the Privacy Policy

Sporty app may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following methods:

• The "Last Updated" date at the top of this page will be revised accordingly.
• SMS notifications may be sent to your registered mobile number.
• A notification may be displayed on screen at your next login.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

9 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to sporty app's dedicated Privacy Team.

9.1 Complaints Process

1. Start by emailing support@sportyapp.bet with a detailed description of your concern.
2. The sporty app Privacy Team will review your complaint.
3. If an initial resolution is not reached, you have the option to escalate the matter to a higher level.
4. Once all processes are complete, the final decision will be communicated in writing.