Sporty App Terms & Conditions Bangladesh

1 General Terms & Conditions and Introduction

Sporty app is a trusted online betting and gaming platform in Bangladesh, operating at the domain sportyapp.bet. These Terms & Conditions ("Terms") constitute a legal agreement between sporty app and its users, covering account registration, platform use, betting, gameplay, financial transactions, and bonus entitlements.

By accessing sporty app or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you disagree with any term, please discontinue use of our services. The platform operates under a licence from an international gaming regulatory authority and maintains the highest standards of transparency.

1.1 Scope of Terms

These Terms & Conditions apply to all sporty app products and services — including Sports Betting, live betting, casino games, e-sports, virtual sports, bonus programmes, and the mobile application. sporty app reserves the right to modify these terms at any time; continued use of the platform following any changes will be deemed acceptance of the updated terms.

2 Account Registration & Eligibility

To create an account on sporty app, the following conditions must be met:

• You must be at least 18 years of age.
• You must register using accurate and complete information – providing false details will result in account termination.
• Each person may hold only one sporty app account – multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• You must use your own mobile number – registering with someone else's number is not permitted.
• Sporty app reserves the right to request KYC (Know Your Customer) verification at any time.

2.1 KYC Verification Process

Sporty app uses KYC verification to maintain a safe and transparent environment. Before making a withdrawal, or upon exceeding certain transaction limits, you may be required to submit one of the following documents:

• Clear photos of both sides of your National ID (NID)
• Photo of the first page of your passport
• Driving License
• Recent utility bill (within the last 3 months)

Withdrawals may be delayed if KYC verification has not been completed. sporty app treats all documents you submit with strict confidentiality.

3 Deposit & Withdrawal Rules

All financial transactions on sporty app are fully secure and transparent. We support deposits and withdrawals via Mobile Pay, Nagad, and Rocket.

Transaction Type	Minimum Amount	Maximum Amount	Processing Time
Deposit (Mobile Pay)	৳500	৳1,00,000	Instant
Deposit (Nagad)	৳500	৳1,00,000	Instant
Deposit (Rocket)	৳500	৳50,000	Instant
Withdrawal (Any Method)	৳1,000	৳50,000/day	5–15 Minutes

3.1 Withdrawal Conditions

• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals may only be made to a payment method registered in your own name.
• To withdraw winnings earned from a bonus, the applicable wagering requirements must first be met.
• Sporty app reserves the right to request additional verification for any unusual transactions.
• Multiple withdrawal requests may be processed together in a single batch.

4 Betting Rules

All betting activities on sporty app are governed by the following rules, which are in place to ensure a fair and transparent betting environment.

4.1 Betting Rules

• Once a bet is confirmed, it cannot be cancelled or modified, except in certain specified circumstances.
• Sporty app reserves the right to cancel any bet placed at odds that were incorrectly displayed due to a technical error.
• Pre-match bets placed before a match begins will be settled in accordance with the scheduled kick-off time.
• Odds in live betting can change at any moment — the odds at the time your bet is confirmed are final.
• Sporty app reserves the right to investigate any suspicious betting patterns.

4.2 Bet Cancellation & Refunds

Sporty app reserves the right to void and cancel bets in the following circumstances, with the stake refunded:

• If a match or event is cancelled
• If a match starts more than 3 hours after its scheduled time
• In the event of incorrect information displayed due to technical issues
• If a match or event is abandoned mid-way due to unforeseen circumstances

5 Bonus & Promotion Terms

Sporty app offers a range of exciting bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

5.1 Welcome Bonus

New sporty app members can receive a Welcome Bonus of up to 100% on their first deposit. Bonus terms & conditions:

• A minimum deposit of ৳1,000 is required to qualify for the Welcome Bonus.
• A minimum 5x wagering requirement must be met before bonus funds can be withdrawn.
• If wagering requirements are not completed within 30 days of receiving the bonus, the bonus will be forfeited.
• Each person is eligible to receive the Welcome Bonus only once.

5.2 General Bonus Policy

• Sporty app reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any misuse of bonus offers or fraudulent activity will result in forfeiture of the bonus.
• Winnings from bets placed using bonus funds may be withdrawn subject to meeting the specified conditions.
• Multiple bonus offers generally cannot be used simultaneously unless explicitly stated otherwise.

6 Prohibited Activities

The following activities are strictly prohibited to maintain a fair and safe environment on sporty app:

• Money Laundering: Any attempt to launder money from illegal sources through sporty app.
• Bots & Automation: Use of automated software for betting or gaming.
• Collusion: Gaining unfair advantages through coordinated betting across multiple accounts.
• Arbitrage Betting: Attempting to exploit bonuses for risk-free profit.
• Hacking: Any attempt to interfere with or compromise the platform's security systems.
• Multiple Accounts: Operating multiple accounts to claim bonuses or other benefits.

7 Account Closure & Suspension

Sporty app reserves the right to temporarily or permanently suspend an account in the following circumstances:

• If the Terms & Conditions are violated
• Failure to complete KYC verification
• If suspicious or fraudulent activity is detected
• By order of a court or regulatory authority
• At the user's own request (Self-Exclusion)

Users may also request temporary or permanent closure of their sporty app account at any time. sporty app fully supports self-exclusion as part of responsible betting.

8 Limitation of Liability

While sporty app strives to maintain the highest standards of service, our liability is limited in the following areas:

• Transaction delays caused by internet disconnection or technical errors.
• Issues related to third-party services (payment gateways).
• Unexpected server downtime or scheduled maintenance breaks.
• Consequences resulting from the user's own negligence or sharing login credentials with others.

Sporty app never guarantees a sure win or profit from betting. Betting is a recreational activity that carries risk, and financial loss is always a possibility.

9 Changes & Amendments to Terms

Sporty app reserves the right to update these Terms & Conditions at any time. In the event of changes:

• Users will be notified of significant changes via their registered mobile number or email.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions.
• The latest version of the Terms & Conditions will always be available on this page.

Sporty app recommends that users visit this page regularly to stay informed of any updates or changes.

10 Contact & Complaints

For any questions, complaints, or feedback regarding sporty app's Terms & Conditions, please reach out to our 24/7 support team.

10.1 Dispute Resolution Process

1. First, raise your complaint directly with the sporty app support team.
2. Our support team will review the matter and provide an initial resolution.
3. If you are unsatisfied with the resolution, you have the option to escalate your case to senior management.
4. For a final ruling, users may escalate their case to sporty app's licensed regulatory authority.